Crash FAQ

Contact TinyCo Support

Contact us at TinyCo Support if you are still having trouble logging in after trying the fixes below.


Please be sure to include as much detail as possible, including when the crash began and any error messages that appear.

June 10, 2015: Crash on Load During Mobsters Event

We are investigating an issue where players are crashing on the load screen. To help with this, please let us know what you were doing in-game immediately before the crashing began.

Please be as detailed as possible, as this helps our team find the underlying issue. The team is working to get everyone back into Quahog as soon as we can.

All Other Loading Issues

If you're reading this, you are likely having trouble logging into the game. Our team is likely working to fix it ASAP - but just in case, please check our Facebook page for more info.

If you are still unable to access the game, email TinyCo Support.

When emailing, please include the following info:

  • Your device type
  • Your device OS (Android, iOS, etc)
  • What your last action was in-game
  • Your username, if you have one
  • Any error messages that appeared

We'll work to get you back in-game ASAP!